🚀 I am a results-driven professional with experience in Customer Support and Insurance Advisory, passionate about delivering outstanding customer experiences and building lasting relationships. 💼 I possess strong skills in customer service, communication, interpersonal relations, time management, email administration, and Microsoft Excel. 💻 In addition to my business background, I have a growing passion for technology and software development. I have knowledge of HTML, CSS, JavaScript, Python, and Full Stack Development using the Django framework, enabling me to build responsive and dynamic web applications. 🌐 I am also familiar with Generative AI concepts and AI-powered tools, allowing me to explore innovative solutions and improve productivity. 🤖 I hold a B.Com (Hons.) in Accountancy from the University of Calcutta, combining analytical thinking with technical expertise. 🎓 Fluent in Bengali, English (C1), and Hindi (B1), I am a quick learner who adapts easily to new technologies and challenges. 🌟 I am committed to continuous learning, professional growth, and contributing to an organization through dedication, innovation, and a positive attitude🚀.